FAQs

DO I HAVE TO CREATE AN ACCOUNT TO DOWNLOAD PRINTABLES?
Yes. Join us and party all the time! When you join our Free Membership you will be able to download any printables that you need. There is a download limit of 1 download per day. If you join our Premium Membership, you have access to more printables and no daily download limits. See the full perks here.

I HAVE NOT RECEIVED AN ACTIVATION EMAIL YET. WHAT DO I DO?
In order to be approved for an account, you must activate an email that we send to you. If you have received it, please contact us at hello@tiffanywongparty.com with your email and username and we can help you to manually approve your account. If you attempt to login to your account, you will also receive a notice that your account needs to be activated. Here, you can resend this email to yoursel.

HOW DO I USE THESE PRINTABLES?
The process is actually pretty simple – 1) Pick what printable you like 2) Download and print it out at home or at a local printer 3) assemble 4) PARTY! Please refer to our How-To-Use section for more tips and guides.

WHICH PRINTABLES CAN I DOWNLOAD FOR FREE?
As a Free Member, you have access to download any of the printables that are not marked “Premium” in the top right corner of the image. Those downloads marked will require a Premium Membership.

HOW DO I GET MY FILES?
When you click the download button, your files should be instantly ready for you to open. You must have Adobe Acrobat Reader to open the .PDF files or Microsoft Word 2007 or higher to open .docx files. 

HOW DO I ASSEMBLE MY ITEMS?
All items are set up to be easily assembled. Please refer to the How-To Guide included with your purchase for suggestive assembly instructions.

HOW COME THERE ARE SO MANY STYLES TO CHOOSE FROM?
Tiffany Wong Party items are designed to be mixed and matched to your liking. Have fun with your party and don’t be afraid to mix and match between different themes as well!

DO YOU DO CUSTOM PRINTABLES?
Unfortunately, at this time, I am unable to accept custom orders. If there is something that is a MUST HAVE, please feel free to contact me at hello@tiffanywongparty.com and we can discuss a possible custom order for a small fee.

CAN I SELL THE ITEMS THAT HAVE BEEN DOWNLOADED?
All Original Artwork and Rights are © Tiffany Wong Design. Usage is limited to PERSONAL USE ONLY and under no circumstances can be sold, redistributed or reproduced. Please refer to our terms of use/commercial use policy.

THE COLOURS PRINTED ARE DIFFERENT FROM THE COMPUTER SCREEN. WHY IS THAT?
Unfortunately, all printers have different outputs. As well, different paper used may also affect the outcome of the prints. All items are designed using standard Pantone colours suitable for printing.

For any other questions please contact us.